A travel agent engages in purchase and sales of tour and related services of travel. Travel agents can be employees or they can do business independently. In the tourism industry if travel is considered as the leg for the industry, then the travel agents are the very important backbone of the whole system.
Even though the Internet has created revolutionary changes in the tourism industry, travel agency cannot be replaced. You are using the Internet as a travel agent for arranging your travel services. Websites of travel agents and travel suppliers are providing you their services depending totally on your needs.
As the travel industry is very competitive, being a travel agent is not an easy one. Travel agencies are under constant pressure like facing stiff competition among them and also with online portals and they have to survive with lower profit margin. There are travel agencies specializing on packages like honeymoon, health, water sports etc.
In the past, the travel suppliers used to sell their packages to the public through travel agencies. Nowadays, the usage of Internet for travel service by travel consumers has been increasing and so all the travel suppliers are opting for online travel agencies. The Travel Industry Trade Associations are linked with many Travel suppliers, Travel Wholesalers and Consolidators, though the travel suppliers have web sites on their own. The Outside Sales Support Network (OSSN) supports travel agents like home based, Independent contractors and outside sales agents with 100,000 members in it.
Being a travel consumer you can access the catalog e-vacation that includes reading of needed information and watching online videos of the destination you want to travel without any verbal communication with the travel agent. Some travel agents offer packages or services with mark up price and there are others who offer the product for the same price charged by the supplier and there is always a debate of these travel deals offered.
The United States State Department encourages group travel of US citizens while traveling abroad. The travel agencies understand this silent push and they offer services that are affordable to everyone at unbelievable price. Being a holidaymaker, there are stories revolving around them for bad services and rip-off stories. You must be wondering how to find a creditable agent for your travel services. Here are some ways by which you can find many travel agents who offer good travel services for you.
First, be clear with your travel objectives and look for travel agents offering all types of packages and travel services. Flexibility in the price offered for your travel service will make you feel comfortable with the travel agent and so a good agent must be ready for negotiation of prices with a customer. Get recommendation from other customers who have used the travel agency for their needs and always feed back is very powerful. Your network of contact will help you a lot and will give an idea of the travel agents’ competency.
Always choose agencies that wish to sustain good relationship with customers. These agents will give you the utmost benefits on the services provided by them because of expecting repeat business and for having long-term association with you. If you have found an agent who keeps his word and has offered you his best services, then you stick to him for all your travel needs.